退款政策
Return and Refund Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition in which you received it: unworn or unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To request a return, please contact us at:
Please note that returns must be sent to the following address:
5200 Keele St, Jackson, MS 39206
If your return request is approved, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned without first requesting and receiving approval will not be accepted.
For any questions regarding returns, you can contact us at:
Damaged Items and Order Issues
Please inspect your order as soon as you receive it.
If your item is defective, damaged during shipping, or if you receive the wrong item, please contact us immediately so that we can review the issue and provide an appropriate solution.
If you are unsure whether your item is eligible for a return, please contact us for confirmation.
Unfortunately, we do not accept returns on sale items or gift cards.
Exchanges
The fastest way to receive the item you want is to return the item you currently have. Once your return has been approved, you can place a separate order for the replacement item.
European Union 14-Day Cooling-Off Period
In addition to the policy above, if your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without providing justification.
The returned item must be in the same condition in which you received it: unworn or unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at: