HOTCHICKENS specializes in soft, comfortable, and stylish women’s slippers designed mainly for everyday indoor use.
Please refer to the size chart provided on each product page before placing your order. We recommend measuring your foot length and comparing it with the size guide.
For customers between two sizes, choosing the larger size may provide a more comfortable fit.
Orders are normally processed within 1–2 business days after payment has been confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays. Processing may take slightly longer during holidays or promotional periods.
We currently offer the following shipping options:
Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days
Delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Standard Shipping: $8.99
Express Shipping: $19.99
Free standard shipping is available on orders of $79 or more, calculated after discounts and before taxes.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow 24–48 hours for tracking information to appear or update in the carrier’s system.
Please contact us as soon as possible after placing your order.
We will try to accommodate your request, but once an order has entered processing or has already shipped, changes or cancellations may no longer be possible.
Please email us immediately at support@hotchickens.shop.
Customers are responsible for providing complete and accurate shipping information. HOTCHICKENS is not responsible for delays, lost packages, returned shipments, or additional charges caused by incorrect or incomplete addresses.